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Service Line Protection Available for Town of Hanover Homeowners


August 1, 2018

Hanover, ON – The Town of Hanover has partnered with Service Line Warranties of Canada (SLWC) to offer protection for homeowners for the External Sewer line. The coverage is voluntary and available at affordable monthly or annual prices. First launched in 2014, SLWC has partnered with over 35 leading cities and municipalities in Canada to provide repair service plans that offer peace of mind and convenience.

“Many homeowners do not know that damage to the service lines on their property are their responsibility to repair,” said Brian Tocheri, Chief Administrative Officer. “In the event of a service line emergency, the homeowner is responsible for scheduling the repair and covering the associated cost. As the Town of Hanover homes age along with the infrastructure serving them, SLWC repair plans provide homeowners with an optional peace of mind solution so they can be better prepared in the event of these unexpected repairs.”

The SLWC Service Line Warranty Program protects against damage to pipes on homeowners’ property. Repairs to these pipes are not covered by basic homeowners insurance or by the Town of Hanover. If a customer’s line is in need of repair, a simple call to the SLWC 24-hour hotline will dispatch a local, licensed contractor familiar with local code. There are no service fees or deductibles. Many factors contribute to the life expectancy of a service line including the age, type of piping material, soil conditions and installation quality – all factors which are covered through the SLWC protection program. This program is voluntary for residents and provided at no cost to the Town of Hanover and no public funds are used to promote or administer the program.

“Our service plans not only cover the cost of the repair, they also provide homeowners with reputable, local contractors who will do the best possible job,” said John Kitzie, CEO of SLWC parent HomeServe USA. “We’re thrilled to be partnering with the Town of Hanover and look forward to the opportunity to provide the Town of Hanover homeowners with the assistance they need when faced with a home repair emergency.”

SLWC has been recognized as the nation's largest and most trusted source of utility line plans endorsed by the Local Authority Services (LAS). The company is committed to customer service, ethical marketing practices and maintaining an A+ accredited rating with the Better Business Bureau. For questions about this service, or to enroll, please contact SLWC at 866-922-9004 or visit

About Service Line Warranties of Canada

Service Line Warranties of Canada (SLWC) is part of HomeServe USA Corp (HomeServe), a leading provider of home repair solutions serving over 3.5 million customers across the US and Canada. First launched in 2014, SLWC is the trusted source of utility line protection programs endorsed by the Local Authority Services. Together with HomeServe, SLWC is dedicated to supplying best-in-class repair plans and delivering superior customer service to consumers through over 475 leading city, municipal and utility partners across North America.


Myles Meehan                                             
HomeServe USA                                         
Phone: 203-356-4259                                  

Merrie Leininger
Hill+Knowlton Strategies for HomeServe USA
Phone: 775-846-0664