Welcome to the Citizen Request Portal! A simple, streamlined approach to accessing your Town’s services, including but not limited to noting concerns, offering suggestions and/or compliments. To request a Town service online, please complete the request form below. If you are having difficulties completing the form, please contact our customer service.
*For an after hours emergency, such as a watermain break – please contact our after hours number 519.881.8061.
Personal information collected on this form is collected under the authority of the Municipal Act, 2001, S.O. 2001 c.25, Part II, Section 8 and Section 11, and will be used for the purposes of generating and responding to citizen service requests and enquiries. The personal information collected is protected under the Municipal Freedom of Information and Protection of Privacy Act, R.S.O. 1990, c. M.56. Questions regarding the collection of this information should be directed to the Clerk. Town of Hanover, 341 10th Street, Hanover, ON N4N 1P5e vmcdonald@hanover.ca | t 519.364.2780 x 1231.
