Corporate Services, Finance


municipal buildings

The Corporate Services, Finance Department is charged with ensuring the town’s long term financial stability through effective management of our fiscal resources. The key responsible functions are:

  • Budgets & Financial Statements
  • Tax Billing and Collection
  • Water & Sewer Billing
  • Accounts Payable
  • Accounts Receivable
  • Human Resources including Payroll & Benefits
  • Cemetery Accounts & Records
  • Corporate IT Functions
  • Leasing & Maintenance of Civic Facilities (Civic Centre, Medical Clinic, Hanover Family Centre, 140 7th Ave)

Municipal Performance Measurement Program

Beginning in 2001, all municipalities in Ontario were required to provide the Ministry of Municipal Affairs and Housing with performance measurement information, starting with 2000 data. The results of these performance measurements must be made available to the taxpayers.

The initial measures for the Municipal Performance Measurement Program were largely derived from a lengthy study of 55 municipal participants between 1997 and 2000. The measures are divided into two types: efficiency and effectiveness. Efficiency measures identify the amount of resources used to deliver a service and are expressed in a ratio of the cost per unit of output.  Effectiveness measures identify the extent to which a service is achieving its intended results.

Based on the public response and municipal feedback to the Ministry during 2001 through 2005, the number of measures and/or their calculations has changed significantly since the program began. While the improved measures will better serve the interests of the public and the needs of the municipalities over time, these changes made comparative reporting difficult.

The measures are primarily intended to be used for year to year comparison within the municipality. Performance results are most useful for identifying trends over time.

2004 represented the first reporting year for measures in the Parks and Recreation and Libraries service area. For those measures, 2005 is the first year we are reporting comparative results.


Finance staff is responsible for the administration of the Town’s purchasing activity. The Town of Hanover has a decentralized purchasing operation, meaning Town Departments are accountable for their own individual purchasing activity up to their authorized spending limit.

Purchasing & Procurement By-law 2459-04

Accounts Payable

Finance staff handles all disbursements/payments on behalf of the municipality. This would include payment of invoices for goods and services received, prepayments, municipal contributions, petty cash, transfers, leases and recurring payments and refunds.

The Town of Hanover now has the ability to issue payments electronically using direct deposit. Direct deposit is a secure, reliable and convenient option that ensures timely receipt of funds.

Electronic Funds Transfer (EFT) Payment Process - Application Form