Welcome to Municipal Administration for the Town of Hanover! Whether you are living, working, investing in Hanover, just visiting, or considering any of these, we want to make sure you receive the best of what Hanover offers. Our Council, municipal staff, businesses, agencies and organizations, volunteers and residents, alike, want to ensure you have the best possible experience. We know we’re not perfect, but we are working every day to be. If you’re not completely satisfied, or have suggestions as to how we can make improvements in any aspect, it’s important to all of us that you let us know. 

Chief Administrative Officer

As the head of the Town’s administrative structure the Chief Administrative Officer is responsible for the coordination of Council directives between town departments and relevant agencies, while ensuring that the operations within the organization are conducted within the framework of the values and goals of the Corporation. In this role, the Chief Administrative Officer reviews and approves all recommendations made to Council and Committees of Council and manages corporate strategic planning. Our goal is to provide the effective, efficient and safe delivery of services to meet the expectations of residents, business owners and other community stakeholders.

Clerk's Department

We perform a variety of duties including providing administrative support to Municipal Council, the preparation of Council agendas and minutes, the retention and indexing of all municipal documents including by-laws, minutes, reports, agreements, and other related records. Other services provided by this office include issuing marriage licenses, registering deaths, issuing lottery licenses, commissioner of oath services, cemetery records and purchasing services, and responding to requests for information from the public, various agencies, and other levels of government.

The Clerk's Department is also responsible for conducting the Municipal Election in accordance with the Municipal Elections Act.

Human Resources

Human Resources (HR) contributes to the growth and development of the municipality through ensuring equal and compliant processes that attract and retain qualified, engaged and productive employees. In recognition that our people are our most valuable asset, HR works to support staff in throughout the employment lifecycle.

HR functions include:

  • HR Planning
  • Recruitment and Selection
  • Performance Management
  • Learning, Training and Development
  • Compensation, Pension and Benefits
  • Employee Engagement
  • Health, Safety and Wellbeing
  • Labour Relations
  • Compliance, Equity and Inclusion