How to Make a Payment

The Town of Hanover offers convenient payment options:

1.  Pre-authorized Payment Plan

  • The pre-authorized payment plan option:

    Installment plan – 6 times per year on the due date
  • Pre-authorized payment plan offers the following benefits:

    No cheques to write

    Saves on postage

    No worries about overdue payments

    No line-ups at the municipal office

    No parking concerns
  • The PAP is an easy way to pay your water bill. The payments are withdrawn from your account automatically on the due date. You receive your bill as usual so that you know the date and amount of the withdrawal. No more cheques to write, payments lost in the mail, or late charges!  Download our Pre-authorized Payment Plan Application Form, attach a cheque marked "VOID", and mail or drop off at our office located at 341 10th Street Hanover.

3.  By Telephone or Internet Banking

Use your 10 digit customer number located in the top right hand corner of your water/sewer invoice as your account number for electronic payments.  Having trouble setting up your electronic account?  Contact your banking institution or call our office at 519.364.2780 x 1221. 

3. By E-Payment

The Town of Hanover is now offering a convenient and secure online payment option for property taxes, water/sewer and general receivables.  A convenience fee of 3% plus $0.35 will apply. 

ePay Bill Payment Instructions 

ePay Registration Information

Get started with epay

4.  By Mail

  • Town of Hanover

    341 10th Street

    Hanover, ON N4N 1P5

5.   In Person

  • You may pay in person Monday to Friday, between 8:30 am and 4:30 pm (excluding statutory holidays) at 341 10th Street in Hanover.  Bring your entire water bill with you. You may pay by cheque, cash or debit card.  An after hours courtesy mail slot is located at the right side of the front door at the Civic Office entrance.

Payment must be received at the Municipal Office by the due date to avoid penalty. 

When sending payments by mail or paying by internet or telephone banking please allow 2-3 business days.

Payments are not accepted at bank teller or automatic banking machines (ABM).